PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from holikaholika.com.my (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your
device, including information about your web browser, IP address, time zone, and
some of the cookies that are installed on your device. Additionally, as you browse
the Site, we collect information about the individual web pages or products that you
view, what websites or search terms referred you to the Site, and information about
how you interact with the Site. We refer to this automatically-collected information as
“Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies,
and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your
IP address, browser type, Internet service provider, referring/exit pages, and
date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record
information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the
Site, we collect certain information from you, including your name, billing address,
shipping address, payment information (including credit card numbers), email
address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both
about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed
through the Site (including processing your payment information, arranging for
shipping, and providing you with invoices and/or order confirmations). Additionally,
we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and
fraud (in particular, your IP address), and more generally to improve and optimize
our Site (for example, by generating analytics about how our customers browse and
interact with the Site, and to assess the success of our marketing and advertising
campaigns).
In addition to using cookies and related technologies as described above, we also
may permit certain third party companies to help us tailor advertising that we think
may be of interest to users and to collect and use other data about user activities on
our Sites and/or Services (e.g., to allow them to tailor ads on third party services).
These companies may deliver ads that might also place cookies and otherwise track
user behaviour.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal
Information, as described above. We also use Google Analytics to help us
understand how our customers use the Site — you can read more about how Google
uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google
Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws
and regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we
see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information
for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
would like to make a complaint, please contact us by e-mail at enquiry@holikaholika.com.my by mail using the details provided below:
Luxor Beauty World Sdn Bhd (41634-H)
Address:
Level 5M, Luxor Tech Centre, No 1A, Jalan Teknologi ¾,
Taman Sains Selangor 1, Kota Damansara PJU 5,
47810 Petaling Jaya, Selangor Darul Ehsan, Malaysia.
Tel : +603 7681 2288
Fax : +603 7681 2200